Hi! I'm Abby Warner and I am the Director of Product Support here at Compendium.  As Director of Product Support, I work with internal and external users of the Compendium Software to resolve changes and issues.  I serve as front line support and work to ensure we are providing the best blogging software around!

I am competitive in nature and I enjoy problem solving and building client relationships, but most importantly the challenge of exceeding expectations.

On the personal side, I am married to my best friend and am the proud mother of two amazing children and one dog.  I love the company of family, friends and great food!

It all starts with STRATEGY... whether you are looking at starting a blog, thinking about content creation, planning promotions to run or preparing for your very first blog design, I always recommend beginning in the same place and asking yourself:

Don't get too hung up though on getting it...Continue Reading the Post »

So, over and over again, I get involved in the debate of whether to use AddThis or ShareThis and honestly, what I always tell the other person, it depends on the week.  The two are constantly in the chase of new features and both are wonderful (and really should be required for your blog) tools for sharing content out to social media.  I would just consider...Continue Reading the Post »

As we were working to resolve a bug that crept up last week, I stumbled on this great social tool offered by Facebook.  I was able to customize the URL I wanted to pull content from and simply grab the code to apply.  I have placed into my blog post for this use case, however, because it is an iFrame to the Facebook servers, I feel the best implementation...Continue Reading the Post »

Monday, I arrived in one of my favorite cities, Seattle for to visit with some clients and attend the SEOmoz Pro seminar.  What a great week it has been so far.  The seminar in 2 days of sessions from some of the worlds leading SEOers, talking about keyword selection, link building campaigns, the value of content, etc, etc, etc.  But I really cannot explain...Continue Reading the Post »

Last week, I surveyed the Compendium team and asked, "If you could develop one item for our application, what would it be?"  Below are the responses I received.

• Jennifer Buscher - I would add LinkedIn to the “promote” box.
• Brian Millis - Analytic tracking and presentation of ROI directly in the interface.
• Brian Millis - A close second would be any feature that...

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Designers asked... we listened.  Compendium's template editor has received a face lift!  This morning, we proudly released an updated user interface and version control to our template editor.
Some of the major differences that you will notice are:

1. The width of the template editor has been expanded to fit the width of your screen.
2. The draft preview is now...

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Two weeks ago, we began the transition from live trainings for User and Admins to recorded trainings.  I am happy to announce that Users and Admins can now access training 24/7 by visiting:

User Training: 
http://www.compendium.com/help/user-training.html

Admin Training: 
http://www.compendium.com/help/admin-training.html


These videos contain step-by-step...Continue Reading the Post »

Recently, I fell to a social marketing campaign on Facebook.  I decided to submit my comment to a company's Facebook post and to my surprise, I was selected as a winner. 

In about an 8 hour period of time, they had over 300 submissions.  Not bad, I thought, but immediately, my mind went to:
                "What value is this company actually driving to... Continue Reading the Post »